MSO shall, in no way, determine or set the methods, standards or conduct of the practice of medicine or health care provided at, by, or through any Private Office Practice, or by any of its professionals. The Private Office Practice has complete authority with regards to all medical decision-making and patient care. Urgent Care MSO, LLC (“MSO”) is a management services company which provides management services on behalf of Private Office Practices offering health care services in multiple states and jurisdictions. If we are unable to resolve your concerns, you may contact The Joint Commission on their website. If you have a quality of care or safety concern, please utilize the contact form on our website so that we may work to provide resolution. The Gold Seal is a symbol of quality that reflects our commitment to providing safe and quality care for our patients. ^MedExpress Urgent Care is honored to have earned The Joint Commission’s Gold Seal of Approval® for Ambulatory Care Accreditation by demonstrating continuous compliance with The Joint Commission’s performance standards. Please contact your insurance provider for details regarding your specific plan. For select plans, restrictions may apply and enrollees may require a referral or have to pay point-of-service cost shares. **Most Tricare enrollees do not require a referral and can get urgent care at any Tricare authorized urgent care center or network provider. *VA healthcare enrollees do not require a referral or prior authorization and can receive urgent care at any VA authorized urgent care provider.

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